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Known issues

When I open the builder I don’t see the elements on the canvas

If you open the builder and you don’t see the elements in the canvas but they are shown in the structure panel, and if you are using Cloudflare, then this is a known problem caused by a conflict between the Cloudflare Rocket Loader™ feature and the Bricks builder JavaScript.

The current workaround is to disable the Rocket Loader™ in the Cloudflare dashboard:

  1. Log into the Cloudflare dashboard.
  2. Select your account and website.
  3. Go to Speed > Optimization.
  4. Scroll down until you find Rocket Loader.
  5. Turn it off.

Copy/paste elements or styles not working

Bricks 1.5.1 uses the Clipboard API to copy and paste elements and styles across different domains.

Copy/paste only is only supported for pages served over HTTPS.

Firefox is more restrictive regarding reading from this API, which prevents the paste action, and therefore it requires the user to manually grant permission to use the API.

To do so, please follow these steps in your Firefox browser:

  1. Enter about:config in navigation bar
  2. Click “Accept the Risk and Continue”
  3. Search clipboard  and set dom.events.asyncClipboard.readText and dom.events.testing.asyncClipboard to  true
  4. Restart Firefox

Internal server error (500) when trying to edit homepage with Bricks

If you see a screen similar to the above, showing an internal server error (500) when trying to edit a page with Bricks (often reported as the homepage), you should look at the server logs and adjust the server configuration. This error is most probably caused by a security server configuration that prevents the request to hit WordPress and Bricks.

Some servers do not have the SecResponseBodyLimit defined leading to errors like:

ModSecurity: Output filter: Response body too large (over limit of 1048576, total not specified).

(Note: the SecResponseBodyLimit sets the maximum response body size that will be accepted for buffering).

Check this forum post for possible solutions. If the issue persists, please contact your hosting support for guidance.

My Blog page is not using the posts archive template

The Blog page (WordPress Posts Page set in the Settings > Reading) is a special WordPress page, and therefore it is not an archive. If you want to set a Bricks template for the Blog page, you would need to set the template condition Individual and select the Blog page.

I’m using SVG files in Bricks elements but I cannot change their color

This usually happens when your SVG file contains inline styles which override the styles generated by the Bricks builder. If you want to use these SVG files in combination with the Bricks style’s controls, you need to remove the inline styles from the SVG file before uploading it to the WordPress installation.

An example of an SVG file containing inline styles